Terms & Conditions
Welcome to the website of RAF and Co. By accessing or using this website, you agree to comply with and be bound by the following Terms & Conditions. If you do not agree, please refrain from using this website.
1. Company Information
RAF and Co. is a medical equipment trading company engaged in the supply of medical devices, instruments, accessories, consumables, and related products.
2. Use of Website
- This website is intended for informational and business enquiry purposes only.
- You agree not to misuse the website or attempt unauthorized access.
- Any misuse of content or services may result in legal action.
3. Product Information
- Product details, images, and specifications displayed are for reference only.
- Actual products may vary due to manufacturer updates or regulatory requirements.
- RAF and Co. reserves the right to change or discontinue products without prior notice.
4. Pricing & Availability
- Prices shown on the website are indicative and subject to change.
- Final pricing shall be confirmed through official quotation or invoice.
- All prices are exclusive of applicable taxes, duties, delivery, and installation charges unless stated otherwise.
5. Orders & Payments
- Orders are subject to acceptance by RAF and Co.
- Payment terms will be as agreed or mentioned in the invoice.
- RAF and Co. reserves the right to cancel or delay orders in case of payment issues.
6. Delivery
- Delivery timelines are estimated and may vary due to logistics or external factors.
- RAF and Co. shall not be responsible for delays beyond reasonable control.
- Risk of goods transfers to the customer upon dispatch.
7. Warranty
- Products are covered only under the manufacturer’s warranty.
- RAF and Co. does not provide additional warranty unless specified in writing.
- Warranty excludes damage due to misuse, improper handling, or unauthorized repairs.
8. Installation & Support
- Installation and training services are provided only if agreed in writing.
- Site readiness and infrastructure requirements are the customer’s responsibility.
9. Returns & Cancellations
- Returns are accepted only with prior written approval.
- Custom-made, special-order, or imported products are non-returnable.
- Approved returns may attract restocking or handling charges.
10. Regulatory Compliance
- Customers are responsible for complying with all applicable laws and regulations regarding use of medical equipment.
- RAF and Co. shall not be liable for improper or unlawful use of supplied products.
11. Limitation of Liability
- RAF and Co. shall not be liable for indirect, incidental, or consequential damages.
- Liability, if any, shall be limited to the value of the product supplied.
12. Intellectual Property
- All website content, including text, images, and logos, is the property of RAF and Co.
- Unauthorized reproduction or distribution is prohibited.
13. Third-Party Links
- The website may contain links to external websites.
- RAF and Co. is not responsible for the content or policies of third-party sites.
14. Force Majeure
RAF and Co. shall not be liable for failure or delay due to events beyond its control, including natural disasters, government actions, or supply chain disruptions.
15. Governing Law
These Terms & Conditions shall be governed by the laws of India, and all disputes shall be subject to the jurisdiction of courts at [City / State].
16. Changes to Terms
RAF and Co. reserves the right to update these Terms & Conditions at any time without prior notice. Continued use of the website indicates acceptance of updated terms.